PHILADELPHIA — Oct. 22, 2019 —
Philadelphia Marketplace, the food and shops at Philadelphia International Airport (PHL), awarded its Merchant of the Year distinction to Chickie’s & Pete’s (Concourse C) during the 12th annual EDGIE Awards held at Fairmount Water Works. The theme of this year’s event was “Making a Difference.” The MarketPlace PHL team and each and every merchant strive to make a difference every day throughout the airport, in the community and for the environment.
Philadelphia Marketplace’s Cutting EDGE! Program (Excellence Drives Great Experiences!) is designed to motivate and reward restaurants and retailers for providing exemplary customer service to travelers and employees at PHL. Each merchant can earn EDGE! points for exceeding expectations through great customer service, marketing and training. At the end of each quarter, the merchants with the most points are named Merchant of the Quarter, and the merchant with the most points overall at the end of the year is named Merchant of the Year.
Chickie’s & Pete’s took home a $1,000 prize, the EDGE! Trophy and the coveted title of “Merchant of the Year” for 2018-2019. Chickie’s & Pete’s has not only delivered in the area of customer service excellence, but has also excelled in terms of recycling initiatives, donating food to organizations in need, volunteering staff time and talents to fundraiser events, and more. All these factors contributed to winning not only the “Merchant of the Year” trophy, but the “Making a Difference” award as well.
With several locations throughout the airport, Chickie’s & Pete’s is Philadelphia’s sports bar and crab house, combining an easy-going atmosphere with game-day excitement. The classic menu includes its world-famous Crabfries, seafood, sandwiches, pizza, wings and more. The restaurant also provides full bar service to travelers looking to relax before or after their flights.
“We hold our merchants to high standards, and the team at Chickie’s & Pete’s consistently went above and beyond to provide exceptional service to customers this year,” said Mel Hannah, Vice President and General Manager of MarketPlace PHL. “We congratulate the Chickie’s & Pete’s Concourse C location on receiving the Merchant of the Year title and thank all our merchants for another great year.”
Additional EDGIE awards were presented to the following merchants:
- Social Media Campaign Award – MAC B/C
- Outstanding Passenger Experience Award – Vino Volo
- Outstanding Full-Service Restaurant of the Year – Sky Asian Bistro
- Outstanding Retailer of the Year – InMotion Entertainment
- Outstanding Quick Service Restaurant of the Year – Gachi Sushi & Noodles
- Outstanding Store Design – Coach & La Colombe B/C
- Innovator Award – MAC B/C
- Employee of the Year – Marquis Spurgeon of Minute Suites, and Maria Lucia Sulistya of Gachi Sushi & Noodles
- Marketplace Staff Outstanding Achievement – Tanya Sykes and William Gardiner
- Making a Difference Award – Chickie’s and Pete’s
- PHL Leadership Award – Chellie Cameron
For more information about MarketPlace PHL, please visit PhilaMarketPlace.com
ABOUT MARKETPLACE PHL, LLC
MarketPlace PHL, LLC, is the private partner with the City of Philadelphia in the management of the food and retail programs throughout Philadelphia International Airport. The award-winning program offers more than 170+ shops, restaurants and services. The MarketPlace PHL portfolio features local Philly favorites, as well as regional and national brands. MarketPlace PHL, LLC, is a partnership between MarketPlace Development, a Boston-based airport retail development firm, and LeJeune & Associates, a Philadelphia-based retail development, management and consulting firm. For more information, visit PhilaMarketplace.com
For MarketPlace PHL
267-932-8760, ext. 312